Terms and Conditions – Belly Strong

PLEASE READ CAREFULLY BEFORE USING THIS WEBSITE OR MAKING ANY BOOKINGS/PURCHASES

Please read our Terms and Conditions (“the Terms”) carefully before booking any appointments/classes/courses/workshops, watching any content, or making any purchases. By reading and/or signing our T&C’s (including electronic signatures) you are confirming that you have read the Terms and agree to be bound by them.

1. INTRODUCTION

All classes, courses and workshops are supplied by Belly Strong Fitness.

In these Terms “we”/”us”/”our” means Belly Strong Fitness aka Belly Strong and all its affiliates viz. its founder. And “you”/”your”/”yours” means you, the direct client or user.

2. OUR WEBSITE

If you browse and use our website http/www.bellystrong.com, you are agreeing to comply with and be bound by the following terms and conditions of use, which govern Belly Strong’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term “Belly Strong” or “us” or “we” refers to the owner of the website.

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information, images and material found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website may contain material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify an endorsement of the website. We have no responsibility for the content of any linked website(s) other than the Belly Strong Fitness YouTube channel which falls under this agreement.

3. LIMITATION OF LIABILITY AND INDEMNITY

In no event will Belly Strong Fitness or its affiliates be liable for any direct, special, indirect, incidental, consequential (including among other things loss of income of revenue or profits), punitive, or exemplary, damages of any kind or subject to equitable or injunctive remedies (whether based on breach of contract, tort, negligence, strict liability or otherwise) arising out of access to, or use of this website, or delay or inability to use this website, or any information contained in this website and its products. Nothing in the limitation of liability shall exclude liabilities not permitted to be excluded by applicable law.

As a condition of your use of this website and its affiliated content, products and videos, you agree to indemnify Belly Strong and its affiliates from and against any and all liabilities, expenses (including legal fees) and damages arising out of claims resulting from your use of this website, including without limitation any claims alleging facts that, if true, would constitute a breach by you of these terms and conditions.

4. ASSUMPTION OF RISK

You acknowledge that you are using the contents of this website, along with the partner videos on the Belly Strong Fitness YouTube channel, entirely at your own risk. You understand that the advice and information offered through Belly Strong and its affiliates in no way should be a substitute for medical diagnosis and advice. You agree to take responsibility for your own well-being when using any of Belly Strong’s resources, and to consult your healthcare provider about the safety and viability of your participation in Belly Strong’s online workouts or using Belly Strong’s resources.

You hereby release and discharge Belly Strong, its agents, employees and all associates from and against any and all liability arising from your participation in any sessions, online workouts or use of products and provided resources. You agree that this release will be legally binding upon yourself, your heirs, successors, assigns and legal representatives; it being your intention to fully assume all risk of participation and to release Belly Strong from any and all liabilities to the maximum permitted by law.

Specifically relating to any purchases of Belly Strong Mom’s Guide to Pregnancy, Fitness and Newborn Life and our Postpartum Return to Fitness & Running Program, you agree that the guide and associated workout videos will in no way be used as a substitute for medical advice, diagnosis or treatment. You agree to always follow the guidelines given to you by your medical doctor or overseeing health professional, and consult them before attempting to add anything new to your routine. You agree to use the information contained within the guide responsibly, and take full responsibility for any consequences arising from your usage of that information.

5. BOOKINGS

The cost of each appointment type and class package will be listed clearly on our website, https://bellystrong.com, depending on what services are currently being offered.

Advance bookings can be made online via our website, or via direct email. It is your responsibility to ensure that you have made your booking and submitted payment correctly.

Please note that the time needed to complete consultation notes is included in your session time.

Unfortunately we do not have the capacity to provide interpreters. This includes, but is not limited to: interpreters for those with hearing or visual impairments, or interpreters for any spoken language other than English. Clients are welcome to provide their own interpreters at the their (the client’s) expense.

We also cannot provide chaperones. If one is required, clients will need to seek treatment elsewhere.

6. CANCELLING A PHYSIOTHERAPY APPOINTMENT (LIVE OR VIRTUAL)

You may cancel your appointment without charge, up to 48 hours before the scheduled time that you have booked. A refund will be made to your chosen payment method or you will be given the opportunity to book another appointment at the same cost (providing the re-scheduled date is within 2 weeks of the cancellation date). A cancellation between 48 and 24 hours before your appointment will not be refunded, but you will be offered the opportunity to book another session at the same cost (providing the re-scheduled date is within 2 weeks of the cancellation date).

If you cancel an appointment within 24 hours of the allocated start time no refund will be given, and you will forfeit your payment. You will have to book and purchase another appointment.

You may cancel a booking online or via email. Any cancellations requested less than 24 hours beforehand will need to be done via email. A booking will not be officially cancelled until you have received confirmation.

Please note that refunds can take up to 30 days to process.

7. CANCELLING A PRIVATE CLASS (LIVE OR VIRTUAL)

You may cancel your single-session booking, without charge, up to 48 hours before the start of the session/class that you have booked. A refund will be made to your chosen payment method or you will be given the opportunity to book another session at the same cost (providing the re-scheduled date is within 2 weeks of the cancellation date). A cancellation between 48 and 24 hours before your session will not be refunded, but you will be offered the opportunity to book another session at the same cost (providing the re-scheduled date is within 2 weeks of the cancellation date).

If you cancel a previously made single-session booking within 24 hours of the allocated start time no refund will be given, and you will forfeit your payment. You will have to purchase another single session.

You may cancel a session as part of a package booking (i.e. 3 or 6 sessions) without charge, up to 48 hours before the start of the session/class you have booked. No refund will be given, but you will be given the opportunity to book another session (providing the re-scheduled date is within the usage period of your chosen package.) If you cancel your session as a part of a package booking 24 hours or less before it is due to start, it will be treated as a cancellation and your payment for that class will be forfeited.

If you have purchased a small-group session and are unable to attend, you will need to reschedule the entire class for all members. If your group decides to go ahead with the class in your absence (for example, if it’s a last-minute change), you will unfortunately forfeit that class and no refunds/carry-overs will be offered. We cannot accommodate extra private classes for individual group members who miss sessions if you have booked as part of a group.

If one member cancels a booking 48 hours or more before the class as part of a partner/small-group booking, the remaining member will be required to adjust their booking and pay the difference. E.g. If you booked a single class for 2 people at £30 per person, and one person cancels, the remaining member will need to upgrade to a one-to-one class at £45, and will need to pay an additional £15.

You are allowed two cancellations within a calendar month. Any additional cancellations (in excess of two) during the month will not be refunded or transferred to an alternative date/time.

Any classes not used up within the time period of the purchased package (within 1 month of purchase for 3 sessions, within 2 months of purchase for 6 sessions) will be forfeited. No refunds will be given for unused sessions.

8. CANCELLING A GROUP EXERCISE/PILATES CLASS

Group classes are sold on a package basis. All purchases of our group exercise/Pilates classes are non-refundable from the time of purchase. If you miss a session, we will try out best to accommodate you in another class, but this will ultimately depend on availability. If we are unable to accommodate you in another class due to group size limits, you will forfeit the payment for your missed session.

9. CANCELLATION BY US

In the event that we cancel an appointment or class that you have booked for reasons outside of our control, we will contact you by email or telephone to let you know. At the time of cancellation we will offer you the choice between receiving a refund or being transferred to an appointment/class at an alternative date and time.

We may cancel your membership without notice if you commit a material breach of this agreement including, but not limited to, a breach of Belly Strong’s rules, abuse or threatening behaviour or vandalism or other illegal activity.

We may cancel your ability to book sessions or attend classes with immediate effect if you have breached any terms and conditions of this agreement; given any false information; or you continually cancel sessions/classes.

10. BOOKING CONFIRMATION

Your booking is not complete until you have received a booking confirmation. Please make sure you receive a booking confirmation before you attend an appointment or class. If you do not receive confirmation please contact us by email.

11. PAYMENT AND PRICING

Payment for your appointment/class/course/workshop may be made online or direct invoice via credit card or debit card.

We charge a 50% fee upfront for an initial consultation. This includes consults for returning clients with new issues. After booking your an appointment you will receive an invoice in a separate email for 50% of your appointment fee. This is due upon receipt. The remaining 50% will be due on completion of your appointment. All fees for follow-up appointments will be due upon completion of the appointment.

All group class/Pilates bookings will need to be paid for in advance before the session.

Prices will be displayed on our website (www.bellystrong.com) and are subject to change at any time prior to confirmation of a booking.

Insurance appointments are limited to 30 minutes per session.

12. PRODUCTS AND REFUNDS

We do not offer refunds for any product purchases e.g. Belly Strong Mom’s Guide to Pregnancy, Fitness and Newborn Life or Postpartum Return To Fitness & Running Program. Once a purchase is complete, you agree that you will not request a refund from Belly Strong or a chargeback from your banking institution. You also take full responsibility for downloading any guides after purchase before the link expires. If you have not downloaded and saved your guide before the link has expired, you will need to purchase a new guide.

You also agree to refrain from redistributing any downloadable products, either personally or commercially. These products are strictly for personal use.

13. CLASS AVAILABILITY

All classes are offered by us subject to availability. We do not guarantee availability at any time.

14. LATENESS POLICY

Belly Strong operates a policy which prevents you taking part in a class or beginning an appointment if you are late. This policy is in place to prevent injury and to be mindful of the instructor and other participants in the class. If you are more than 15 minutes late for a session, you may not be allowed to proceed with the session/class.

15. WAIVER AND PHYSICAL ACTIVITY READINESS QUESTIONNAIRE

It is a condition of participation in any live or virtual session/class/appointment at Belly Strong, that clients wishing to participate sign our Waiver form. Clients must also complete a medical questionnaire and consent form, and disclose any medical conditions or concerns that may adversely affect their ability to safely undertake physical activity. If you are pregnant, we require confirmation from you and/or your medical doctor that you are free from any complications that would prevent you from exercising.

16. AGE RESTRICTIONS AND INFORMED CONSENT

All clients wishing to participate in a class, course or workshop with Belly Strong must be 18 years or over.

17. FORCE MAJUEURE

We shall not be liable to you or deemed to be in breach of these terms by reason of any delay in performing or any failure to perform any of our obligations in relation to these Terms, if the delay was due to any cause beyond our reasonable control, including, but not limited to, acts of God, explosion, flood, storm, fire, pandemic, war or threat of war, riot, sabotage, insurrection, civil disturbance, restrictions, regulations, by-laws, prohibitions or measures of any kind on the part of any government, parliamentary, or local authority, strikes, lockouts or other industrial action or trade disputes (whether involving our employees or those of any third party), I.T. viruses, difficulties in obtaining raw materials, labour, fuel, parts or machinery, power failure or breakdown in machinery.

18. DATA COLLECTION

In the course of your appointment/class attendance and use of our website, (https://bellystrong.com), Belly Strong, may collect certain personal information about you including personal details, financial details and information about your health. We will use this information for purposes including managing your membership and communicating with you. You will always be given the opportunity to opt out of such communications. You have the duty to keep your personal information up to date and to inform us of any significant changes.

We will limit access to the processing of and use of your personal information to our employees and management who may, from time to time, require its use for marketing or other services. In addition, from time to time, we may need to make your personal information available to third parties such as legal authorities and professional advisors.

We reserve the right to take photographs of our classes (which may include you, provided your inclusion is incidental) for press and promotional purposes.

As a user/member of Belly Strong you acknowledge that you have read and understand the provisions of this paragraph, and that you agree that Belly Strong may collect, use, process and disclose your personal information as described.

19. COMMUNICATIONS

We may contact you from time to time with discounted classes and offers available. We won’t bombard you and we will never provide your details to third parties. By accepting our terms and conditions you are happy to receive occasional and relevant communications. You are free to opt out of any and all marketing communications at any time, by emailing us at info@bellystrong.com or by unsubscribing from our newsletter.

20. GENERAL

No delay or failure by either party to exercise any of its powers, rights or remedies under these Terms will operate a waiver of them, nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them.

If any part of these Terms is found by a court of competent jurisdiction or other competent authority to be invalid, unlawful or unenforceable then such part will be severed from these Terms, the remainder of which will continue to be valid and enforceable to the fullest extent permitted by law.

These Terms constitute the entire agreement between the parties and shall have effect to the exclusion of any other memorandum, agreement or understanding of any kind, whether oral or written, between parties.